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Category Archives: Management Secrets

Micro-brewing: Add Craft Beer to Your Menu

Posted on February 7, 2013 by hathaway.m

Microbreweries, defined as regional breweries and brew pubs, were once sinuous with certain regions of the country, but are now appearing nationwide. Smaller brew batches and greater experimentation yield unique results that just are not possible for large commercial breweries. … Continue reading →

Posted in Culinary Trends, Management Secrets | Tagged bar, beer, menu, mirobrew |

…And Wishes for a Prosperous New Year

Posted on January 8, 2013 by amy.m

As we sit back and kick our feet up after the overindulging and excitement of the holidays, we take time to reflect on our goals for the coming year. Many of us make lists of resolutions we’d like to achieve, … Continue reading →

Posted in Management Secrets |

The Cost of a Restaurant Buyout

Posted on December 9, 2012 by hathaway.m

As the holidays approach the holiday party season begins. Restaurants without private function space have only one option to accommodate a private event: A buyout. A buyout is when a restaurant offers to close their establishment to outside patrons for … Continue reading →

Posted in Management Secrets | Tagged buyout, party rental |

Happy Holiday Catering

Posted on December 9, 2012 by chelsey.g

Check Your List Twice for Flawless Festivities ‘Tis the season for gatherings–office parties and family get-togethers, jovial occasions for dressing up, celebrating winter holidays and toasting the new year. If you’re in the catering business, chances are that it’s a … Continue reading →

Posted in Certification, Management Secrets | Tagged Catering, Holiday Tips |

Bought an Existing Restaurant

Posted on November 10, 2012 by hathaway.m

When a restaurant is sold there is a great opportunity for the new owners. There are two common approaches to this opportunity both with the anticipated end result of success. The first option is a completely fresh start. Change everything, … Continue reading →

Posted in Management Secrets | Tagged buying a restaurant |

Check Yourself

Posted on November 9, 2012 by amy.m

Is your check-handling routine up to par? First impressions are key, but a server’s last impression is the icing on the cake. When it comes to providing excellent service, it’s important to recognize verbal, nonverbal and visual queues given by … Continue reading →

Posted in Certification, Management Secrets, Techniques and Tips | Tagged check handling |

Accreditation Announcement

Posted on October 8, 2012 by fsadmin

FDRP has launched a Train-the-Trainer program just for you! We are pleased to announce the FDRP Accredited Hospitality Educator or Accredited Hospitality Coach credential and associated workshop. The goal of this program is to develop FDRP Accredited Hospitality Educators to … Continue reading →

Posted in Certification, Management Secrets, Uncategorized |

Does a Restaurant Get a Grace Period?

Posted on September 9, 2012 by hathaway.m

A new restaurant opened with much excitement and anticipation in the community. Great casual dining concept, ideal location and owners experienced in the industry; a perfect combination for success? My first impression of the restaurant is that the décor looked … Continue reading →

Posted in Management Secrets | Tagged buying a restaurant |

I Can’t Come To Work Today

Posted on August 8, 2012 by fsadmin

The six words no manager wants to hear. I have been in this business for 33 years, and as much as many things evolved one thing that hasn’t is the message left on your voicemail in the middle of the … Continue reading →

Posted in Certification, Management Secrets |

Hospitality is a 3-part Art

Posted on March 8, 2012 by fsadmin

Knowledge—Skills—Attitude™ Can you trust your dining room staff with selecting an item from your menu to accommodate a gluten-free or macrobiotic diet? Is your dining room staff skilled in the ways of smooth, efficient service and have a positive attitude … Continue reading →

Posted in Management Secrets, Techniques and Tips |