Author Archives: fsadmin
Accreditation Announcement
FDRP has launched a Train-the-Trainer program just for you! We are pleased to announce the FDRP Accredited Hospitality Educator or Accredited Hospitality Coach credential and associated workshop. The goal of this program is to develop FDRP Accredited Hospitality Educators to … Continue reading
Posted in Certification, Management Secrets, Uncategorized
I Can’t Come To Work Today
The six words no manager wants to hear. I have been in this business for 33 years, and as much as many things evolved one thing that hasn’t is the message left on your voicemail in the middle of the … Continue reading
Posted in Certification, Management Secrets
Hospitality is a 3-part Art
Knowledge—Skills—Attitude™ Can you trust your dining room staff with selecting an item from your menu to accommodate a gluten-free or macrobiotic diet? Is your dining room staff skilled in the ways of smooth, efficient service and have a positive attitude … Continue reading
Posted in Management Secrets, Techniques and Tips
Instant Foie Gras!
Posted on September 3, 2012 by admin A new, foolproof method for cooking Foie Gras Foie gras pairs well with a wide variety of meats, poultry, fish, seafood, fruit and vegetables, and it can be extremely easy to prepare–despite what … Continue reading
Posted in Culinary Trends
Restaurant Romances. . . a good idea?
Of the various restaurants I’ve worked in throughout my career, there have been a number of couples who have either worked alongside one another in the dining room or crossed the bridge between front and back of the house. And … Continue reading
Posted in Techniques and Tips
9-11 Tenth Anniversary
How will you remember? September 11, 2001 was an awful day for our country and the day that changed our view of the world forever. But it also was a day when, once again, the greatness of whom we are … Continue reading
Posted in Uncategorized
Quinoa: the ‘new’ Superfood
There are a number of food items which are making a come-back; foods that have throughout history taken a back seat to staples such as corn, potatoes and beef. These forgotten foods have seen resurgence through the slow-food movement and … Continue reading
Posted in Culinary Trends
Tagged culinary trends, quinoa
Underage Drink Sevice
Waiter Fines? Jail Time!? Ignorance Is No Excuse… I recently had the opportunity to accompany a friend to a court hearing for a misdemeanor traffic violation to serve as witness on his behalf. Overall, it was an interesting experience and … Continue reading
Posted in Techniques and Tips
What Big Deal?
What big deal? A common sense rule that is outlined in FDRP’s service standards states “In a dining room, very few things ARE a big deal if you react to them well. The big deal is HOW you react to … Continue reading
Posted in Management Secrets, Techniques and Tips
The Left and Right of Service
Is it wrong to serve ‘by the right’? Such controversy and confusion! From Paris to Singapore and even our neighbors Canada perform service by the right. So why the unnecessarily-heated debate in the US? We believe has its roots in … Continue reading
Posted in Techniques and Tips
